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Contact Support

Online Feedback or Questions

Please note, our support hours are:
Office hours: Mon-Fri 7am -5:30pm, Sat 10am - 4pm
After Hours: Mon-Fri 5.30pm – 0.00am

Should you like to discuss pricing or have any other sales related query, please contact our sales desk at sales@bulksms.com

Other Contact Methods

E-mail | support@bulksms.com (Note to registered users: Please include your Username in the email.)
Support Phone Number | 0860 SMSING (0860 767 464) or +27 21 528 3420
Fax Number | 0866 507 648
SMS | +27 82 887 2376 (After hours sms fault report only!)
Postal Address | PO Box 1263, Milnerton, 7435, South Africa
Physical Address | Suite 202 , 4th Floor, South Lobby, Boulevard Place, Heron Crescent, Century City, Cape Town, 7441, South Africa.

Technical Notifications

To be notified of technical changes and outages, please join our Technical Notifications List (recommended for all developers, integrators and high volume users).

Network Coverage Updates

At BulkSMS we are constantly striving to ensure that we use the best possible delivery routes for the SMS messages that you send out. This may affect the delivery cost, especially when sending to international numbers. To be updated of any changes in our delivery costs, please sign up for our Coverage Change Notification email.

Company details

Celerity Systems Pty LTD registered in South Africa
Company registration number: 2000/005883/07
VAT number 4750188551

Unwanted Messages

If you have received an unwanted text/sms message from bulksms.2way.co.za click visit our stopspam page.